SPORTCHATPRO LEGAL
Privacy Policy
This Privacy Policy explains how SportChatPro collects, uses, shares and protects personal information when you interact with our website, communications, services and platform.
Last revised: September 9, 2026
This Privacy Policy describes how we may collect, use, disclose and otherwise process information when you visit sportchatpro.com (the “Website”), communicate with us, request information or a demonstration, or interact with SportChatPro services.
We may update this Privacy Policy from time to time. When we do, we will update the “Last revised” date shown above.
Information We May Collect
Depending on how you interact with SportChatPro, we may collect information that identifies, relates to, describes, or could reasonably be associated with you.
Name, email address, telephone number, mailing address, organization name, job title or role, and Internet Protocol (IP) address.
League or organization name, sport, role, season information, organization size, and other information you provide about your organization.
Information about products or services requested, considered, purchased or used and communications you exchange with us.
Browser type, device information, IP address, pages viewed, interactions with the Website, referring pages, and similar technical information.
Information contained in emails, forms, support requests, text messages, demonstration requests, or other communications with us.
General location information that may be derived from an IP address or similar technical information.
Information associated with a SportChatPro user account, such as email address, organization membership, role, account status and authentication-related information.
Information about how you interact with our Website or services and preferences or inferences that may be derived from those interactions.
How We Obtain Information
We may obtain personal information in several ways.
Information You Provide Directly
We may collect information when you complete a form, request a demonstration, contact us, communicate with our team, create or use an account, request support, or otherwise provide information directly to SportChatPro.
Information Collected Automatically
When you access our Website or services, certain technical and usage information may be collected automatically through cookies, server logs, analytics tools and similar technologies.
Information From Organizations
If you use SportChatPro through a youth sports league or other organization, that organization may provide information necessary to create, administer or support your account or participation in its SportChatPro environment.
Information From Service Providers and Other Sources
We may receive information from service providers that help us operate our Website, communications, analytics, marketing, scheduling, customer support, security, infrastructure and other business functions.
How We Use Personal Information
We may use personal information for purposes including:
- Providing and operating the Website and SportChatPro services;
- Responding to inquiries and requests;
- Scheduling and conducting demonstrations;
- Creating and administering accounts;
- Providing customer service and technical support;
- Communicating about SportChatPro products and services;
- Sending requested notices, updates and other communications;
- Understanding how visitors and users interact with our Website and services;
- Improving our Website, software, products and services;
- Conducting testing, research, analytics and product development;
- Maintaining the security and integrity of our systems;
- Detecting, preventing and responding to fraud, misuse, security incidents or other harmful activity;
- Complying with legal and regulatory obligations;
- Enforcing our agreements and protecting our rights; and
- Carrying out other purposes disclosed to you when information is collected.
Information Processed for SportChatPro Customers
Youth sports organizations may use SportChatPro to manage information relating to their leagues, seasons, teams, administrators, coaches, players, parents or guardians, schedules, facilities, communications and other league operations.
In those circumstances, SportChatPro may process information on behalf of the organization using our services. The organization may determine what information is entered into SportChatPro and how that information is used within its organization.
If your information was provided to SportChatPro by a league or other organization, you may need to contact that organization directly regarding certain requests concerning its records. SportChatPro may assist the organization as appropriate.
Additional obligations concerning customer data may be established in agreements between SportChatPro and the applicable customer organization.
How We Share Information
We may disclose personal information to service providers and other parties that assist us in operating SportChatPro and conducting our business.
These providers may support functions such as:
- Website and software hosting;
- Cloud infrastructure and data storage;
- Email and text communications;
- Customer relationship management;
- Scheduling and demonstrations;
- Analytics and Website performance;
- Customer service and support;
- Payment processing, where applicable;
- Security and fraud prevention; and
- Other technology and operational services.
Service providers may process information as necessary to provide services to SportChatPro and subject to applicable contractual and legal requirements.
Other Circumstances in Which Information May Be Disclosed
We may also disclose personal information when reasonably necessary:
- To comply with applicable law, regulation, legal process, subpoena or governmental request;
- To cooperate with lawful investigations or law-enforcement authorities;
- To protect the rights, property, reputation, security or safety of SportChatPro, our customers, users or others;
- To investigate or prevent fraud, abuse, security incidents or unlawful activity;
- To enforce our agreements or protect our legal rights;
- With your consent or at your direction; or
- As otherwise permitted or required by applicable law.
Business Transfers
If SportChatPro is involved in a merger, acquisition, financing, reorganization, sale of assets, change of control, bankruptcy, or similar business transaction, personal information may be disclosed or transferred as part of that transaction.
Where required by applicable law, we will take appropriate steps regarding the protection and handling of personal information in connection with such a transaction.
Sale of Personal Information
SportChatPro does not sell personal information for money.
Certain privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than an ordinary monetary sale. To the extent applicable law provides rights concerning these activities, we will honor applicable rights as required by law.
Cookies and Similar Technologies
We may use cookies, pixels, web beacons, local storage and other technologies when you use the Website.
These technologies may help us:
- Operate and secure the Website;
- Remember settings and preferences;
- Understand Website traffic and usage;
- Measure Website performance;
- Understand the effectiveness of communications or marketing; and
- Improve the Website and user experience.
You may be able to control certain cookies through your browser or device settings. Blocking some cookies may affect the operation or availability of portions of the Website.
Communications and Marketing Choices
If you provide contact information to SportChatPro, we may use it to respond to your request and, where permitted, communicate with you about our products, services and other relevant information.
You may unsubscribe from promotional email communications using the unsubscribe mechanism included in those messages.
Opting out of promotional communications does not necessarily prevent us from sending transactional, account, security, support, scheduling or other non-promotional communications.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining business and transaction records, supporting customers, complying with legal obligations, resolving disputes, maintaining security and enforcing agreements.
Retention periods may vary depending on the type of information, the nature of our relationship with you or your organization, contractual requirements, and applicable law.
Information processed on behalf of a SportChatPro customer may also be retained or deleted according to the applicable customer relationship and instructions.
Security
SportChatPro uses reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
No website, software platform, transmission method or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of personal information.
Users are responsible for protecting their account credentials and should notify SportChatPro if they believe an account or credential has been compromised.
Your Privacy Rights and Choices
Depending on where you live and applicable law, you may have rights regarding your personal information.
These rights may include the ability to request:
- Confirmation of whether we process personal information about you;
- Access to certain personal information we maintain about you;
- Information about categories of personal information we have collected;
- Information about the sources from which personal information was collected;
- Information about the purposes for which we use personal information;
- Information about categories of third parties to whom information has been disclosed;
- Correction of inaccurate personal information;
- Deletion of certain personal information;
- A portable copy of certain information, where applicable; or
- Opt-out rights provided by applicable privacy law.
These rights are subject to applicable legal exceptions and may vary depending on your jurisdiction.
Exercising Your Privacy Rights
To submit a privacy-related request, please contact SportChatPro through our Contact page.
To protect personal information, we may need to verify your identity before fulfilling certain requests. We may request information reasonably necessary to complete that verification.
If information is maintained by SportChatPro on behalf of a customer organization, we may refer the request to that organization or coordinate with it as appropriate.
Non-Discrimination
SportChatPro will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.
Children's Privacy
The public SportChatPro Website is intended for organizations and adults evaluating or using SportChatPro services and is not directed to children.
SportChatPro's services may be used by youth sports organizations to maintain information relating to youth participants. In those circumstances, information may be provided or managed by the applicable organization, authorized administrators, parents, guardians, or other authorized users.
SportChatPro does not intend for children to independently use the public Website to submit personal information to us without appropriate authorization.
Third-Party Websites and Services
Our Website or services may contain links to third-party websites, applications or services.
This Privacy Policy does not govern the privacy practices of third parties. We encourage you to review the privacy policies of third-party services before providing information to them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, services, legal requirements or other circumstances.
The “Last revised” date at the top of this page indicates when this Privacy Policy was most recently updated.
When appropriate or required by law, we may provide additional notice of material changes.
Relationship to Our Terms of Use
This Privacy Policy explains how SportChatPro handles personal information. Our Website Terms of Use separately establish the terms and conditions governing use of the public SportChatPro Website.
View the SportChatPro Website Terms of Use →
Customers using the SportChatPro software platform may also be subject to separate agreements governing their use of the service and the processing of customer data.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or personal information associated with you, please contact SportChatPro.